Research on satisfactory (evaluate on satisfactory), is China survey system of industry enterprise and market-one of the advantage in bei fang zong heng enterprise management and consulting firm.

按照国内外满意度研究经验，北方纵横开发出测量零售业顾客满意 / 服务业顾客满意 / 消费品制造业用户满意 / 工业品用户满意度指标体系。分别反映消费者或用户对企业形象、企业设施、采购环境、购物便利、人员服务、商品品种、商品价格、结账过程、企业政策、售后服务等诸多方面的满意度评价。

According to the experience of satisfactory research in China and abroad, bei fang zong heng developed the elements system of customers’ satisfactory in retail/customers’ satisfactory of consumer goods/customers’ satisfactory in industry goods. It reveals customers’ satisfactory in enterprise imagine, equipment, purchasing environment, shopping convenience, staff service, price of goods, transaction process, enterprise policy and after-shopping service.

北方纵横调研工作者，还长于社会公众满意度研究。公共满意研究由资深社会学专家把脉，测量公众行政事务满意，社会和生活问题满意，及政府工作满意。帮助有关部门对公众事务工作进行有效审查，改进工作管理。

Aspect research workers in the BFZH social satisfaction of the public. Public satisfaction study by a senior sociology expert pulse measuring public satisfaction of administrative services, social and life satisfaction, and job satisfaction. Help the effective review of the Department of public affairs, improve management.Aspect research workers in the BFZH social satisfaction of the public. Public satisfaction study by a senior sociology expert pulse measuring public satisfaction of administrative services, social and life satisfaction, and job satisfaction. Help the effective review of the Department of public affairs, improve management.

我们曾经完成众多大型零售商业服务业的顾客满意测量，完成过众多医疗卫生企业事业单位用户（或患者）满意测量，部分汽车、家电、日用消费品制造企业也选择中企调查-北方纵横承担用户满意度调查项目。有关政府部门、行业协会等组织则委托我们进行社会公众满意研究。

We have finished evaluation of customers’ satisfactory for a large number of retail service enterprise. Some industry company choose bei fang zong heng to carry on the research of customers’ satisfactory.  The relevant government departments, industry associations and other organizations commissioned us to public satisfaction.

[ 如需帮助,请致电:010-65567679]

[Please contact us on 010-65567679 if you need any help.]